Study finds patients are receptive to interacting with robots designed to evaluate symptoms in a contact-free way
Source:
Massachusetts Institute of Technology
March 4, 2021 -- A large majority of
patients interacting with a health care provider via a video screen mounted on
a robot said it was similar to an in-person interaction with a health care
worker.
In the era of social distancing, using
robots for some health care interactions is a promising way to reduce in-person
contact between health care workers and sick patients. However, a key question
that needs to be answered is how patients will react to a robot entering the
exam room.
Researchers from MIT and Brigham and
Women's Hospital recently set out to answer that question. In a study performed
in the emergency department at Brigham and Women's, the team found that a large
majority of patients reported that interacting with a health care provider via
a video screen mounted on a robot was similar to an in-person interaction with
a health care worker.
"We're actively working on robots
that can help provide care to maximize the safety of both the patient and the
health care workforce. The results of this study give us some confidence that
people are ready and willing to engage with us on those fronts," says
Giovanni Traverso, an MIT assistant professor of mechanical engineering, a gastroenterologist
at Brigham and Women's Hospital, and the senior author of the study.
In a larger online survey conducted
nationwide, the researchers also found that a majority of respondents were open
to having robots not only assist with patient triage but also perform minor
procedures such as taking a nose swab.
Peter Chai, an assistant professor of
emergency medicine at Brigham and Women's Hospital and a research affiliate in
Traverso's lab, is the lead author of the study, which appears today in JAMA
Network Open.
Triage by robot
After the Covid-19 pandemic began early
last year, Traverso and his colleagues turned their attention toward new
strategies to minimize interactions between potentially sick patients and
health care workers. To that end, they worked with Boston Dynamics to create a
mobile robot that could interact with patients as they waited in the emergency
department. The robots were equipped with sensors that allow them to measure
vital signs, including skin temperature, breathing rate, pulse rate, and blood
oxygen saturation. The robots also carried an iPad that allowed for remote
video communication with a health care provider.
This kind of robot could reduce health
care workers' risk of exposure to Covid-19 and help to conserve the personal
protective equipment that is needed for each interaction. However, the question
still remained whether patients would be receptive to this type of interaction.
"Often as engineers, we think about
different solutions, but sometimes they may not be adopted because people are
not fully accepting of them," Traverso says. "So, in this study we
were trying to tease that out and understand if the population is receptive to
a solution like this one."
The researchers first conducted a
nationwide survey of about 1,000 people, working with a market research company
called YouGov. They asked questions regarding the acceptability of robots in
health care, including whether people would be comfortable with robots
performing not only triage but also other tasks such as performing nasal swabs,
inserting a catheter, or turning a patient over in bed. On average, the
respondents stated that they were open to these types of interactions.
The researchers then tested one of their
robots in the emergency department at Brigham and Women's Hospital last spring,
when Covid-19 cases were surging in Massachusetts. Fifty-one patients were
approached in the waiting room or a triage tent and asked if they would be
willing to participate in the study, and 41 agreed. These patients were interviewed
about their symptoms via video connection, using an iPad carried by a
quadruped, dog-like robot developed by Boston Dynamics. More than 90 percent of
the participants reported that they were satisfied with the robotic system.
"For the purposes of gathering
quick triage information, the patients found the experience to be similar to
what they would have experienced talking to a person," Chai says.
Robotic assistants
The numbers from the study suggest that
it could be worthwhile to try to develop robots that can perform procedures
that currently require a lot of human effort, such as turning a patient over in
bed, the researchers say. Turning Covid-19 patients onto their stomachs, also
known as "proning," has been shown to boost their blood oxygen levels
and make breathing easier. Currently the process requires several people to
perform. Administering Covid-19 tests is another task that requires a lot of
time and effort from health care workers, who could be deployed for other tasks
if robots could help perform swabs.
"Surprisingly, people were pretty
accepting of the idea of having a robot do a nasal swab, which suggests that
potential engineering efforts could go into thinking about building some of
these systems," Chai says.
The MIT team is continuing to develop
sensors that can obtain vital sign data from patients remotely, and they are
working on integrating these systems into smaller robots that could operate in
a variety of environments, such as field hospitals or ambulances.
Other authors of the paper include Farah
Dadabhoy, Hen-wei Huang, Jacqueline Chu, Annie Feng, Hien Le, Joy Collins,
Marco da Silva, Marc Raibert, Chin Hur, and Edward Boyer. The research was
funded by the National Institutes of Health, the Hans and Mavis Lopater
Psychosocial Foundation, e-ink corporation, the Karl Van Tassel (1925) Career
Development Professorship, MIT's Department of Mechanical Engineering, and the
Brigham and Women's Hospital Division of Gastroenterology.
Story Source:
Materials provided by Massachusetts Institute of Technology. Original written by Anne Trafton. Note: Content may be edited for style and length.
https://www.sciencedaily.com/releases/2021/03/210304112456.htm
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